Blog posts

Beacon rated #1 in Fundraising Magazine’s 2020 CRM survey

David Simpson
May 13, 2020

This article is about the 2020 CRM survey. For the 2021 survey results, click here.

"Staying in touch while keeping your distance" is the title of Fundraising Magazine's article analysing their 2020 CRM survey results. It's a snappy title, and an interesting article, so we've sought permission to reprint the key findings here. You can also download the full article here, and it's well worth a read to get an overview of the modern charity CRM landscape.

Here are the key rankings:

How do you rate your CRM software?

Screen Shot 2020-05-12 at 18.12.52

How do you rate your CRM supplier?

Screen Shot 2020-05-12 at 18.12.33

How do you rate the ability of your CRM to:

Screen Shot 2020-05-12 at 18.12.14

A huge thank you!

It's wonderful and humbling to be ranked so highly in Beacon's first year of being included in the survey. The whole team would like to send a huge thank you to our customers - we think you're all amazing and doing incredible things and it's a privilege to get to be a part of your journeys.

You can download the full article from this link.

Beacon makes running an organisation with a remote team a breeze. If you're not a Beacon customer and would like to learn more about how Beacon could work for you, you can email David directly at

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