We're lovely humans on a daily mission to be the go-to CRM for the charity sector

We believe that charities should have access to the most modern, innovative, and easy-to-use technology available. That’s why we built our charity-focused CRM.
We’re proud to have helped thousands of charity professionals transform how they work. This page is all about us.
Our founders
Beacon was founded in 2017 by Chris and David after a decade working in technology startups. They saw a clear need in the charity sector for a fresh take on the humble CRM. Most charity database solutions were (and still are!) clunky, confusing, and lacking the support needed to get the most out of them.
Beacon was designed to offer the complete opposite of this.
Based in Shoreditch, London, and now working with a team of 40, Chris and David continue to push the envelope for forward-thinking charities, helping them to work smarter, faster, and make an even bigger impact.
Our values
We’re small enough to care but big enough to make a difference. Here’s what we stand for:
We’re always innovating
We work hard to make our CRM the best option for ambitious and impactful charities.
We put people first
From our in-house team, to our network of partners and, of course, our customers, people come first.
Making a difference drives us
We love seeing Beacon literally transform the way our customers work.
We enjoy a challenge
We're in this to help you change the world, so it's a good job we're up for a challenge!
We’re upbeat and genuine
We’re optimistic and always ready to help, proudly staffed by real people, never bots.
We listen and take action
We actively seek feedback from our customers so we can create an even better CRM for charities.
Our team
Meet the people behind the #1 rated charity CRM out there:
Ben Cook
Head of Customer Success
Toshi Frederiksens
Customer Support Specialist
Alexa Tucker
Senior Customer Development Manager
Charlie Gregson
Head of Commercial
Felix Ford
Sales Development Rep
Cian Rath-Cullimore
Support Team Lead
Jeannette Montroy
Customer Support Specialist
Joel Roach
Customer Development Manager
Joe Geary
Senior Marketing Manager
Jason Matthews
Customer Success Manager
Gareth Lemon
Senior Partner Solutions Manager
Chris Dormer
Chief of Staff
Richard Mapes
Head of Engineering
Caroline Chalk
Customer Development Manager
Matt Plunkett
Customer Support Specialist
Laura Marshall
Customer Success Manager
Catherine Passmore
Customer Support Specialist
Samir Dewan
Junior Software Engineer
Jen Auty
Customer Success Manager
Charlotte Di Ricci
Customer Development Manager
Akshi Victor
Senior Product Designer
Najiib Mahmoud
Junior DevOps Engineer
Eleni Salamouri
Junior Software Engineer
Niamh O'Leary
Senior Customer Success Manager
Phil George
Junior Software Engineer
Alvit Babi
Revenue Operations Manager
Chidinma Ego-Osuala
Customer Support Specialist
Justin Bailey
Customer Support Specialist
David Simpson
CTO
Kayleigh Rattray
Customer Support Specialist
Orian Peled
Junior Software Engineer
Lara Mulville
Security Manager
Sam Corney
Technical Lead
Katie Wootton
Marketing Executive
James Docherty
Software Engineer
Andrew Fogarty
Partner Solutions Manager
David Daodu
Sales Development Rep
Tom McHale
Sales Manager
Holly Gupwell
Assistant to the Founders
Andrew Jones
Staff Engineer
Tiffanie Fang
Senior Finance Manager
Charles Douglas-Osborn
Head of Product
Stuart Baker
Senior Software Engineer
Chris Houghton
CEO
Haydn Appleby
Senior Software Engineer
Stoo Gill
Product Manager
Victoria Pritchard
Partnerships Manager
Discover what’s possible with a modern charity CRM.