Fundraising Magazine’s Charity CRM Survey Results 2020

CRM providers ranked by cost, customer service, ease of use, and more

This year’s CRM survey analysis looks at how your CRM can help fundraising during and post Covid-19

Compare the leading CRM providers and see how they measure up against the criteria that matter to you: Includes 'most recommended', 'integration with your website', and 'ability to customise your database'.

Compare Salesforce, Donorfy, ThankQ, Harlequin, eTapestry, Raiser's Edge and more.

Includes comment from the leading providers on how CRM products are improving and what you should expect from a new system.

Independently collected survey data, analysed by Fundraising Magazine's Ian Allsop. Republished here with permission. Find out what the experts think about the modern charity CRM landscape.

What's included?

Get a quick overview of the current CRM landscape

  • check_circle Which CRM is most recommended?
  • check_circle How does Salesforce compare to Microsoft Dynamics?
  • check_circle How often should you be reviewing your CRM?
  • check_circle What are the benefits of a cloud-based system?

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