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Beacon rated #1 in Fundraising Magazine’s 2021 CRM survey

David Simpson
May 12, 2021

The pandemic has accelerated digitisation and a desire to seek out cloud-based solutions. This year’s CRM survey offers insight into how CRM systems have helped organisations to overcome challenges and maximise opportunities.

The results of Fundraising Magazine's 2021 CRM Survey have been published and we've been granted permission to reprint the key findings here. You can also download the full results here which includes insight into the current charity CRM space and a view of what the future may hold.

Here are the key rankings:

How do you rate your CRM software?

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How do you rate your CRM supplier?

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How do you rate the ability of your CRM to:

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A huge thank you!

It's wonderful and humbling to maintain our top spot in the rankings. The whole team would like to send a huge thank you to our customers - we think you're all amazing and doing incredible things and it's a privilege to get to be a part of your journeys.

You can download the full article from this link.

Beacon makes running an organisation with a remote team a breeze. If you're not a Beacon customer and would like to learn more about how Beacon could work for you, you can email David directly at

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