Beacon CRM | Transform how your charity works

Reliable

More than a thousand charities trust Beacon to run their organisations like clockwork.

Uncomplicated

Does using your current CRM feel like wading through treacle?

No more tedious data entry or dealing with messy data, just a super simple, flexible CRM that’s a breeze to use.

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Supportive

Does your current CRM provider leave you in the dark?

Get direct access to our amazing UK-based support team so you can easily tackle any challenge, big or small.

98

%

Of support interactions scored 4/5 or 5/5

<

5

m

Average first
response time

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Flexible

Have you hit the limits of what your current CRM can do?

Make even more impact with a flexible CRM that can handle the needs of even the most unique charities.

Beacon at a glance

Effortless automation

Simplify your processes and save time with personalised messages to donors, easy data imports and automated GiftAid.

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Everything in one place

No need to switch between apps and spreadsheets, Beacon goes beyond fundraising to give you a bird’s eye view of everything that’s going on in your charity.

Simple integration

Easily add online forms to your website so you can collect donations, sell event tickets or handle volunteer applications.

Do more with Beacon AI

Genuinely useful AI features you'll use every single day to save time spent on tedious admin tasks.

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Serious about security

Beacon is ISO 27001:2022 certified, the most highly-regarded global standard for data security.

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Curious? Get started with a free account today.

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Support

Not only is Beacon the easiest to use charity CRM, our team is here to help you succeed:

Top-rated customer service

We know that setting up a new CRM can be a daunting task. That’s why we’ll be with you every step of the way. No matter what the future brings for your charity, you can rest easy knowing that you’ll have fast access to a real person who can support you whenever you need it.

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A world-class partner network

Whether you need help migrating your data, training your team or running a major transformation project, our network of partners has you covered. All our partners are charity experts, and have been trained and certified by Beacon. Together, we’ll guarantee your CRM project is a resounding success (or your money back).

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Rated #1 in Fundraising Magazine’s 2025 CRM Survey.

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4.9/5

Functionality

4.9

Ease of use

4.9

Customer service

5.0

Innovative charities choose Beacon,
and stick with Beacon.

Laure Rigal

@

Heart Research UK

It's just such a transformation from where we were. Honestly, everyone absolutely loves it. I get daily comments about how brilliant it is.

Gillian MacAulay

@

Edinburgh Dog & Cat Home

We’re exploring opportunities we just couldn’t see before because we were so busy with data handling and manual stuff that we shouldn’t have needed to do at all. We’re now thinking about projects we wouldn’t have been able to dream about with our old CRM.

Denice Houslin

@

Foothold

We’re working more cohesively because the whole organisation is on the same system. It’s saving so much time.

Kevin Hughes

@

Special Olympics Ireland

How Beacon engaged with us is really, really top level. It’s great technology with old school customer service. There hasn't been a single bad experience of any of our users.

Joe Meehan

@

New Hope

Every time we speak with Beacon’s support team we are glad we chose Beacon rather than the alternative.

Sam Mackwell

@

Embrace the Middle East

Beacon has enabled us to show information in a way which anyone can understand. You don’t need specialised database skills to fulfil requests from supporters anymore.

Questions & Answers

Explore the common questions and answers about Beacon.

Is Beacon right for my charity?

It doesn’t matter whether your charity is big or small, new or old, simple or sophisticated, we designed Beacon to be the most flexible CRM you can imagine. So far we’ve supported over 1,000 charities in their digital growth, and we’re sure we can help you, too.

Our current CRM is a pain to use - what makes Beacon different?

Time and again our customers tell us that Beacon is the easiest CRM they’ve ever used. Unlike most CRMs, we built Beacon from the ground up for charities using cutting edge technology and backed by the most amazing support staff.

Do I need to already have a CRM in place to switch to Beacon?

No. As part of our import process we can collate and cleanse your data, regardless of where it’s currently stored, to get you setup on Beacon and make it uniquely yours. Farewell spreadsheets!

Is Beacon just a fundraising CRM?

Beacon does much more than just fundraising! As well as having all of the standard fundraising features right out-of-the-box, Beacon can also store any kind of data that your organisation needs to manage: animal adoptions, grant making, tracking memorial benches - all covered in one database.

What do I need to do to get started?

Simply register for a demo or, if you’re up for it, take Beacon for a free test drive.

How do I migrate my data to Beacon?

Beacon is easy to set up yourself, but if you would like some expert help then we can recommend the perfect Solutions Partner for you.

Get all your questions answered on a free, no pressure call with a real person.

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