Beacon's future is Secure

Our team is focused and committed to keeping your data safe.
SECURITY
The secure choice for security-conscious charities
Beacon has all of the security certifications and features that you should expect from your CRM, and we’re adding more all the time.
ISO 27001:2022 certified
We're committed to providing the safest home possible for our customers’ data. That's why we maintain ISO 27001:2022 certification, the most highly-regarded global standard for data security. Our auditors are UKAS accredited.
Cyber Essentials Plus certified
Cyber Essentials Plus is the highest level of certification in the UK government's Cyber Essentials scheme, and includes a technical audit of the Beacon team’s endpoint devices.
World-class infrastructure
Beacon is hosted on Amazon's AWS and Google's infrastructure. The same systems power organisations across the globe, from Netflix to NASA.
A UK-based system
Unlike other providers, our infrastructure is based entirely in the UK. We don't store your data abroad.
Real time monitoring
Our automated systems constantly monitor user activity, blocking any access that looks suspicious.
Private cloud hosting
Your data is held behind a closed network, on servers based in the UK, that are not accessible to the public.
Two-factor authentication 
Provide extra login security by requiring confirmatory authentication using your mobile phone.
Security certificate
All communications between your browser and Beacon's website and mobile apps are encrypted via HTTPS.
Everything encrypted
All sensitive data including contact information, payment records, passwords and API keys are encrypted at rest.
Controlled access
Set fine-grained roles and permissions so your users only gain access to the data and features they need to carry out their work.
Sign in with Google & Microsoft
Often called 'SSO', sign into your Beacon account using Google or Microsoft. Safe, secure, simple!
Penetration testing
We put our systems to the test every six months, hiring independent security experts to try and find potential vulnerabilities so we can patch them up.
Continuous vulnerability testing
We deploy a modern Continuous Threat Exposure Management (CTEM) system, always-on agentic testing that continuously finds and validates any exploitable vulnerabilities.
Checked by humans, checked by machines
Every line of code that we deploy is double-checked by a different engineer to the one who wrote it, and an AI-based system does a final security check before going live.  All build artefacts are scanned for vulnerabilities before deployment.
Build the best, but plan for the worst
We have comprehensive cyber security insurance provided by industry leaders Hiscox.  If something goes wrong, there is a team of cyber forensic experts immediately on hand to provide support, and review any remedial work.
Your data and Beacon AI
Unlike free AI tools, like ChatGPT, Beacon AI can't access your data, and doesn't use it to train public AI models. Your data never leaves the UK, so you're always on the right side of GDPR. Find out more here.
Daily backups
Your entire CRM is automatically backed up every day, with records stored for 30 days.
Credit card processing
Beacon's card processing uses Stripe, which is secure and PCI compliant. Card details are never stored on our servers.
Keeping your data secure will always be the most important thing we do at Beacon.
David Simpson
Chief Technology Officer @ Beacon
On call policy
Our engineers work hard to keep Beacon running all of the time. We have an on-call policy for engineers just in case.
Reliable and transparent
We are fully transparent about Beacon’s performance. You can view our live system status, subscribe for updates, and view our entire uptime history here.
GDPR
Stress-free GDPR compliance
Used well, the GDPR can build trust with your supporters, and keep your data clean & compliant. Beacon was designed from the ground up to help you do this.
Consent tracking
Securely store contact & marketing preferences, uploaded consent forms and other compliance information.
Right to be forgotten
In Beacon, you can delete anyone's data permanently, along with all of their associated information and file attachments.
UK hosting
All of your data is stored securely in the UK, hosted by Amazon Web Services.
Audit logs
We keep a complete history of all changes made to a record, and who made the change, so you get the full picture on how Beacon is being used.
Data filtering
You can filter and segment data in the way you like. Build targeted lists based on consent date, marketing preferences, and more.
Right to access
You can easily download anyone's data from Beacon and send straight to the requester.

Beacon is trusted by over 1,500 charities to keep their data secure today, and into the future.

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