Flexible pricing plans. No surprises.
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Leave spreadsheets behind. Beacon offers flexibility without the complexity of old guard CRM.
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Payment
Fee collected from any one-off donations or membership fees processed through forms hosted by Beacon. Only payments collected via a Beacon form incur this fee. You will also need to pay a fee to Stripe or Paypal to process your payment.
Fee collected from any recurring donations or membership fees that were set up in via forms hosted by Beacon. Only payments collected via a Beacon form incur this fee. You will also need to pay a fee to Stripe or GoCardless to process your payment.
Accept payments via credit card & direct debit, and accept signups or event registrations
Automatic build-up of claims, and direct integration with HMRC. We don't take any fees on Gift Aid.
Working with data
The maximum number of person records you can store in Beacon
The amount of storage available for file uploads (documents, images etc)
Manage the members of your organisation and sign up new members with Beacon forms.
Work with multiple currencies using live exchange rates
Custom pricing options for users who log in infrequently or only need limited database access
Search
Reporting
Automation & integration
Log emails you send to supporters directly to your database (works with Outlook, Gmail, and any other email client)
Use Email Templates to send emails directly from within Beacon
Customisable flows to automate your manual data tasks
Developers
Frequently asked questions
Do we have to sign an annual contract?
Nope! Most Beacon customers are on rolling monthly contracts. Each month, we'll bill your credit card in-line with our fair billing policy. You can cancel at any time.
If you'd prefer to be billed annually via invoice, you can change your billing frequency to handle this.
What are my payment options - credit card and/or invoicing?
We process all payments securely using credit card payments, via Stripe. If you're on an annual plan worth over £2,000 per year, we can invoice you annually.
Do you offer discounts for part-time or "light" users?
Yes. We have flexible pricing options for your part-time users on the Professional and Premium plans.
For non-admin users who need to access the database less frequently, we offer a lower rate based on the average days per week they need access:
- 1 day / week = 20% of the cost
- 2 days / week = 40% of the cost
- 3 days / week = 60% of the cost
- 4+ days / week = 100% of the cost
We also offer discounts for large volumes of users who need very limited access to parts of the system. Please get in touch to discuss.
Do your prices include training?
In-app chat and email support is available on all plans. If you'd like in-depth training, we can discuss an implementation package that works for you.
We need to add or remove users - how will that be billed?
You can add and remove Beacon users whenever you want. You'll only be billed for the time used. Learn more about how we handle this in our fair billing policy.
My team would like to cancel its subscription. Can we get a refund?
You can choose to cancel your Beacon subscription at any time by contacting us. You will not be billed again after we've cancelled your subscription.
We do not offer refunds.
If I want to change plan, will my data move over when I upgrade/downgrade?
Yes! Your data will still be there when you change from one plan to another.
Do you respond to "Request for Proposals" (RFPs)?
Generally speaking, no. But we'd love to give you a demo, discuss pricing, and answer any questions you have!
Our sales team is small, and we've chosen to focus on building a fantastic, great-value product, and providing stellar support to help you succeed.