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Product Updates

Product Update - September 2025

David Simpson
September 2, 2025

Here's the latest news from the whip smart and endlessly dedicated humans of the Beacon product team.


Beacon is ISO 27001:2022 certified

ISO 27001 is a globally recognised security standard. Following a week of having auditors in our offices putting our security systems through their paces, I'm really delighted that we have passed our audit with flying colours and Beacon is now ISO 27001 certified.

The first part of an ISO 27001 audit involves explaining to your auditors why you've decided to become certified. For me, there were three really clear reasons:

  1. You deserve to have confidence that your tools conform to the most modern security standards.
  2. The nature of the data that we process could not be more precious. Storing data about donors, fundraisers, and beneficiaries all in one place comes with great responsibility, and we take that very seriously.
  3. Beacon is growing fast, and we want to make sure we're growing in the right way. ISO 27001 is a really useful blueprint for weaving security and good practices into the fabric of our organisation as we grow and evolve.

We're certified to the modern (2022) version of the standard (watch out for the older 2013 version which has been withdrawn). Our auditors are UKAS accredited, which is how you can have confidence that they have carried out their audit to the standard required by the UK government.

Keeping your data secure is the most important thing that we do at Beacon. I recently wrote about a data breach at another organisation in which "details of how to gain entry into the homes of 890 people who were receiving care at home" were stolen. It's situations like this that demonstrate the importance of security, and following good security practices.

We've also recently written about 8 things you can do today to improve the security position at your charity. It's well worth a read!

2 factor authentication for admins

A lack of 2 factor authentication (2FA) was found to have played a part in the Advanced data breach I mentioned above (you can read the full report from the ICO here). 2FA has been available since day one at Beacon, but we've now made the decision to enforce 2 factor authentication for all Beacon admins. As a Beacon admin, you can also choose to require everyone in your organisation to set up 2FA - and I highly recommend that you do! 

Eircodes for Irish addresses

Beacon's address autocomplete feature now includes Eircode data for Irish addresses with 98% coverage. There is no additional cost for this data beyond the standard 2p per lookup. You can find out more about pricing for address lookups here.

New roles and permissions

We've completely redesigned the Beacon roles and permissions interface. And even better, for those with the new Advanced Permissions element, we have introduced a new rules-based system that allows for more granular control at the record-level. You can now control which users have access to specific records.

For example, with advanced permissions you can now do these sorts of things:

  • Case Workers can be set to only access their own cases that are not closed, and the people on the cases.
  • The Fundraising team can only see access to people that have made donations.
  • Volunteers can only access the people records for the events they are helping out at.
  • Grant-making team, they should only have access to the grants they are working on, and the payments attached to them

You can find out more about roles and permissions here, and you can read a summary of the changes in this blog post.

A clearer way to display point to another record fields

We've improved how point to another record fields display on record pages. When you allow for multiple values, and those values are of multiple types, it's now much easier to see which records are of which type, and to remove all records of a type if you need to.

New import templates: GiveWheel, GoDonate, PayPal Giving Fund

We've built some new standard import templates for you. If you need to bring GiveWheel, GoDonate, or Paypal Giving Fund data into Beacon then it's never been simpler! 

Join the Beacon chat Facebook group!

Connect with fellow Beacon customers, share ideas, get tips, and discover best practices.

You can find the group here and we'd love to welcome you in.

Please note that this group is exclusively for Beacon customers.

Next up

Right now, we're working on a lot of infrastructure improvements to make Beacon faster and to keep our reliability and availability at the high standards that we set ourselves. Remember, you can view our historic uptime and subscribe to system alerts from our status page. We're also working on a brand new system for tracking and managing consent for all of your People records. We're expecting to have this ready for you as an early Christmas present in December!