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Beacon

Need help getting started with Beacon?

Our Solutions Partners and Customer Success team have got you covered.

Work with a solutions partner

Beacon works with a network of highly qualified implementation partners, all of whom are charity experts and have been trained and certified on Beacon.

Every partner offers something different - it’s our goal to connect the perfect partner for you.

Interested in becoming a partner? Learn more.

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CS Team

Work with the Beacon team

For smaller CRM implementation projects, or if you just need some CRM advice to point you in the right direction, we also offer in-house advisory and implementation projects.

Not sure which is right for you?

We're here to help point you in the right direction! Please do get in touch and we'll recommend the implementation project that's right for you.

Rated #1 for Customer Service in Fundraising Magazine’s 2022 CRM Survey

Rated 5/5 for customer service and 100% of respondents would recommend Beacon

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Ongoing support for your whole team, free with your Beacon licence

With Beacon's live chat you can get hold of a real human whenever you need one. No more submitting support tickets - just have a quick chat with one of our experts who can get you on track.

Our customer success team is targetted on getting back to you within 5 minutes of you reaching out to us and there's no extra cost for our award-winning customer service. This is available to all Beacon users on all plans.

We take a long-term interest in the success and growth of your organisation and we want to be along for the ride!

Innovative charities trust Beacon to provide world-class technology and world-class service

Our customers regularly rate us 5/5 on comparison sites

Beacon is the charity CRM trusted by hundreds of the most forward-thinking organisations

Discover what’s possible with a modern charity CRM

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