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Need help getting started with Beacon? Talk to Beacon.

Our in-house customer success team can help you with setup, migration, and training.

Really simple, flexible implementation pricing - and no partners to negotiate with

At Beacon we believe that you shouldn't have to find someone else to help you to set up your CRM. We charge £700 per day (plus VAT) for our time, and you're in charge of how we spend it: customising your database, migrating your data, training your team - we've got you covered.

We’re with you every step of the way

During your implementation you'll have a dedicated Beacon Customer Success Manager.

Whether you’re migrating from spreadsheets or an older system like eTapestry, Progress, Donorfy, or Raiser’s Edge - our team have seen it all before and can get your shiny new Beacon database up and running for you.

CS Team

Rated #1 for Customer Service in Fundraising Magazine’s 2021 CRM Survey

Rated 5/5 for customer service and 100% of respondents would recommend Beacon

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Ongoing support for your whole team, free with your Beacon licence

With Beacon's live chat you can get hold of a real human whenever you need one. No more submitting support tickets - just have a quick chat with one of our experts who can get you on track.

Our customer success team is targetted on getting back to you within 5 minutes of you reaching out to us and there's no extra cost for our award-winning customer service. This is available to all Beacon users on all plans.

We take a long-term interest in the success and growth of your organisation and we want to be along for the ride!

Innovative charities trust Beacon to provide world-class technology and world-class service

Our customers regularly rate us 5/5 on comparison sites

Beacon is the charity CRM trusted by hundreds of the most forward-thinking organisations

Discover what’s possible with a modern charity CRM


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