Which one should I choose? Well, it all depends.

Harlequin Software supports lots of small charities to help them with their online fundraising and accounting. Let’s look at the key differences between Harlequin CRM and Beacon CRM.

Why do charities choose Beacon over Harlequin?

Ease of use
Beacon is built on cutting-edge technology, making it fast, secure and user-friendly. Beacon is also backed by a world-class support team who genuinely want to see your charity be the best it can be.
“For the first time, we've got a full real-time view of the whole organisation. So we can see the benefits of what we're doing and it all comes together. It means everyone's looking at the same picture. Which is huge."
Massive flexibility
Beacon is used by all sorts of charities. We love the diverse challenges our customers bring to us, and that’s why our CRM is designed to be effortlessly customisable to work with every unique aspect of your charity.
"We could import data to our old CRM, but it took so long. And there were always lots of mistakes and errors. It wasn't like with Beacon, where you just set up the template once and then you’ve got a one-click process."
Edinburgh Dog & Cat Home
Simple integration
In Beacon, easily create customised and branded forms to collect donations, sign up new members or enrol volunteers. Then place the forms on your website yourself - no developer needed!
Give Beacon a try, completely free for 14 days
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What others are saying
The people who know for sure are Beacon and Harlequin customers. See how the two compare along with the rest of your charity CRM options in Fundraising Magazine’s latest CRM survey.
Ease of use
Integration with website
Ability to customise
See the results for yourself in Fundraising Magazine’s 2023 CRM Survey.
Download survey results
Ease of use
Customer service
More reasons to choose Beacon, the top-rated charity CRM on the market
Access from anywhere
Beacon is a truly cloud-based CRM solution, meaning it can be accessed from anywhere, any time and from any device. What’s more, your data is encrypted and backed up daily, so you don’t need to worry about security ever again.
Integrate the tools you already use
Beacon integrates with various other apps such as Xero, JustGiving, Stripe and Enthuse. This enables you to build a serious “next level” CRM for your charity, helping you to raise more money, reach more people and do even better work.
Automate the pain away
In Beacon you can set up clever - but simple - workflows that trigger when an event occurs, such as thanking a new supporter for their donation. Unburden yourself from the admin headaches in your charity, and embrace the power of automation!
Communicate with the right people
With sophisticated querying, get access to granular data so you can communicate with your supporters in the most personalised way imaginable.
See everything in one place
With a robust database setup and integrations into the apps you already use, get a “single source of truth” view on everything that’s happening in your charity.
Get top-rated support
We don’t make you jump through hoops to get in touch with us. All our plans come with 24/7 support from real humans. Imagine that!
Innovative charities choose Beacon,
and stick with Beacon.
Gillian Graham
Edinburgh Dog & Cat Home
We’re now thinking about projects we wouldn’t have been able to dream about with our old CRM.
Joe Meehan
New Hope
Every time we speak with Beacon’s support team we are glad we chose Beacon rather than the alternative.
Paul Tilbury
Great Lakes Outreach
We previously had to reply to every single person, 100 donations in 2 hours – that’s probably a week’s work. Whereas, now it’s all automatic.
Discover what’s possible with a modern charity CRM.