Modern CRM for

Cutting edge technology for small charities looking to make a big impact.
Running a small charity is no small feat.  Limited resources, endless to-dos, the constant pressure to do more with less, and tedious admin slowing you down.

Imagine having more time to connect with donors, support beneficiaries, and actually enjoy the work you do.

That's where a Beacon comes in. It's time to ditch the spreadsheets and transform your charity with the
#1 rated CRM built especially for charities.
Easily collect donations via your website and track it all in Beacon.
Create Gift Aid-enabled online donations forms aligned with your charity’s brand. Sell tickets, create memberships and track all donor interactions in Beacon.
Method of payment:
Manage everything under one roof.
See it all in one place XXX Make life easy and link Beacon to your other apps like Mailchimp and Xero at the click of a button. Check out our ever-growing list of integrations.
"With Beacon, we’ve simplified our entire process for handling donations. Beacon automates everything - from taking donations online and acknowledging donors right through to our Gift Aid submissions. It’s easily saving us 20 hours every single week."
Adam Davidson
Head of Operations, Chapel & York
Save time with automations.
Set up “if this, then that” style workflows to help everything run smoothly and accurately.
Keep on top of all of your supporter information in an easy to use dashboard.
Log communications with your supporters, to keep track of who's been sent what.
"Before we partnered with Beacon, we ran an event which had an estimated 110 hours of admin work, which is 50 full days! We repeated the event during Beacon setup and the admin took an hour."
Kevin Hughes
Business Analyst
Make it uniquely yours.
Create custom fields and record types to store literally any sort of data you can imagine.
"The coolest thing for me is just that we can use it for every type of person that engages us. I think that's testament to how effective Beacon is."
Gillian Graham
Legacy and Individual Giving Manager
Integrations
Create custom fields and record types to store literally any sort of data you can imagine.
"The coolest thing for me is just that we can use it for every type of person that engages us. I think that's testament to how effective Beacon is."
Gillian Graham
Legacy and Individual Giving Manager
Do more, faster, with Beacon AI.
Artificial Intelligence built just for charities, baked right into Beacon.
Learn More
Save time wrestling with filters, tell Beacon AI what you need in plain English.
Craft and edit on-brand emails that connect with supporters in seconds.
Use Beacon AI to easily build Excel-style logic that automates your database in a flash.
Get all the support you need.
No chatbots or hoop-jumping here, just quick access to real humans in our London office whenever you need help.
4.9
/5
for customer service and tech support
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5
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Average first
response time
Everything you know you need (and some things you didn’t).
Reporting
Build and share custom dashboards, updated in real-time so your team are always on the same page.
CSV imports
Import up to 1 million records from your existing dataset in one go (yes, really!).
Stakeholder relationships
See two-way relationships between people in your database for more sophisticated, personalised comms.
Iron-clad security
Your data is always safe in Beacon, from world-class infrastructure, to daily backups, sign in with Microsoft & Google,
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Save time and keep your address data squeaky clean with built-in address lookups.
Notifications
Get in-app and email notifications for important events and todos so you can keep on top of everything.
Smart Bcc
Automatically log email comms with your supporters so you and your team can always see the full picture.
Timeline
Get a transparent, real-time view of all system changes and supporter comms at the user level.
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Automatically generate personalised letters from within Beacon with a single click.
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Get the data you need out of Beacon, lightning fast. How fast? 10 million records in 20 seconds, fast.
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Access a fully-documented API to create custom integrations with your Beacon account.
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Turn back the clock and undo any import mishaps with Beacon Time Machine. Your entire CRM is also backed up every day, and stored it for 30 days. So no matter what happens, your data is always safe.
Why choose Beacon?
Beacon was built from the ground up to be faster and more intuitive than other charity CRMs. Here’s why you can trust Beacon to help transform your charity:
Continuous improvement
We make minor background enhancements to our CRM every single day.
Cutting-edge infrastructure
We follow industry best practice to ensure your data is secure and accessible at all times. Our data infrastructure is entirely hosted in London.
It’s not our first rodeo
Our engineering team have been building world-class technology products for years - you’re in safe hands.
Innovative charities choose Beacon,
and stick with Beacon.
Siobhan McKeever
Manchester Foundation Trust
It’s genuinely all the things we need, in one place.
Shelley McCarthy
NHS Tayside Charitable Foundation
I don't know what we'd have done after the relaunch if we hadn't had Beacon. It would have been carnage!
Samantha Staite
Cheltenham & Gloucester Hospitals Charity
It just makes the background work a lot easier.
Laure Rigal
Heart Research UK
It's just such a transformation from where we were. Honestly, everyone absolutely loves it. I get daily comments about how brilliant it is.
Sam Mackwell
Embrace
For the first time, we've got a full real-time view of the whole organisation. So we can see the benefits of what we're doing and it all comes together. It means everyone's looking at the same picture. Which is huge.
Kevin Hughes
Special Olympics Ireland
We used to have to process, match, and code each payment individually. With Beacon, you get all that information before the money has landed. You’ve already personally thanked them, allocated the funds, and analysed the results. Then the actual cash arrives and everything tallies up perfectly.
Rated #1 in Fundraising Magazine’s 2024 CRM Survey.
Download survey results
4.9/5
Functionality
4.9
Ease of use
4.9
Customer service
5.0
Not sure which features are right for you? Get in touch and we’ll talk you through it.