Lessons in Stewardship: How PHAB transformed their supporter journey

Great stewardship relies on having the right information at exactly the right time. But when your data is trapped across disconnected spreadsheets, getting a clear picture of your supporters feels impossible - let alone building real connections with them. PHAB faced this exact challenge. By bringing everything together into one place, they’ve completely changed how they look after their fundraisers. In this session, we’re joined by Janine and Sue from PHAB, who’ll give us insights into how they built a well-oiled stewardship machine.