Beacon

Accepting payments through SEPA Direct Debit

Updated 5 months ago

SEPA Direct Debit is a simple way for you to accept Euro payments from any European member country. When making a payment, supporters will be prompted to provide their IBAN number and accept a "mandate" that will allow you to debit from their account.

SEPA Direct Debits in Beacon are processed and managed securely through Stripe.

help_outline Currently SEPA Direct Debit is supported on donation and membership forms, for recurring payments only. It's only available for Euro payments.

link Typical payment flow

Screenshot 2021-03-07 at 07.40.35


link Enabling SEPA Direct Debit

  1. SEPA Direct Debit can only be enabled if the Euro currency is enabled on your account. Go to Settings > Charity Preferences and make sure that Euro is set as either your primary currency, or one of your secondary currencies.

Screenshot 2021-03-07 at 07.32.19

  1. Go to Settings > Payments in your Sidebar.

  2. If you haven't already, you'll need to connect your Stripe account.

  3. Scroll down to SEPA Direct Debit, and enable it using the toggle:

Screenshot 2021-03-07 at 07.33.50

  1. That's it! SEPA Direct Debit will now be shown as an option on any of your Euro currency forms for recurring payments.

link Frequently asked questions

link How long does it take for a SEPA payment to be processed?

SEPA Direct Debit is a delayed payment mechanism. Unlike card payments, you will not be paid immediately. It can take up to 14 business days for a subscription in Stripe to be confirmed.

link Which countries can accept SEPA Direct Debit payments

Any country in the following list can accept Euro payments via SEPA Direct Debit. (Based on your Stripe account's country)

  • Australia
  • Austria
  • Belgium
  • Bulgaria
  • Canada
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Ireland
  • Italy
  • Japan
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Romania
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States

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