Beacon

Changing payment methods or amounts for regular donations or memberships

Updated 15 days ago

Need to change a payment method? You've come to the right place! In this article we will cover the 4 following scenarios:

  1. Changing the amount on a direct debit subscription
  2. Changing the amount on a Stripe subscription
  3. Changing between direct debit and card
  4. Updating payment methods when someone has an existing membership

link Changing the amount on a direct debit subscription

If you'd like to change the amount on a direct debit subscription, then we've got you covered with step-by-step instructions in this guide article, which is also helpful for everthing to do with GoCardless susbscriptions!

link Changing the amount on a Stripe subscription

If you'd like to change the amount on a Stripe subscription, you will want to do that within stripe. Fear not, we have handy step-by-step instructions for you to follow!

link Changing between direct debit and card

To change payment methods from direct debit to card or from card to direct debit, you will need to cancel the existing subscription and re-subscribe using a Beacon form.

Click here to change or cancel a subscription in Stripe

Clicke here to cancel a GoCardless subscription

link Updating payment methods when someone has an existing membership

In order to update the payment method for a membership's subscription, first cancel the relevant subscription, then the member will need to sign up for a new membership, which will create a new membership record in Beacon. You can then merge those two memberships together. Merge 2 memberships

Click here to change or cancel a subscription in Stripe

Clicke here to cancel a GoCardless subscription

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