Beacon

Your Beacon invoice

Updated 4 months ago

Beacon automatically issues charges or invoices to you through our payment partner Stripe. On the invoices, there are a few different line items that might show:

link Technology license

This is your cost per user, multiplied by the number of users you currently have active in your account:

Screenshot 2020-06-02 at 17.23.32

help_outline Tip: Beacon bills upfront for each month, so the dates shown are for the next billing period.

If you have "light" users on your account, these will be shown as a separate line item at a different rate.

link Unused & remaining time

Pro-rata billing calculations are made automatically when team members are added/removed from your account, and will be reflected on your next charge. More info about how these calculations are made is available in our fair billing policy.

check_circle_outline Note: these line items may seem a little complex, they ensure that you are only billed for the time users are active on your account.

Adding or removing users will cause the following two line items to be added to your next billing statement:

link Remaining time

This is the amount of time that you used but didn't pay for when you had a particular number of users, and the cost as a result.

For example, if you upgraded from 4 users to 5 users 10 days into last month, this would be the cost of 5 users, for the final 20 days of the month.

Screenshot 2020-06-03 at 07.48.40

link Unused time

This is the amount of time that you didn't use when you had a particular number of users, and the credit received as a result.

For example, if you upgraded from 4 users to 5 users 10 days into last month, this would be a credit of 4 users, for the final 20 days of the month.

Screenshot 2020-06-03 at 07.48.45

link Payment processing fees

For payments accepted through Beacon forms, a % fee is taken by Beacon, on top of the fee taken by the payment processor (e.g. Stripe).

The percentage rate will depend on your current Beacon plan. Our pricing page has more information.

Screenshot 2020-06-02 at 19.21.51

help_outline Tip: Beacon bills you for payments processed in the last month, so the dates shown are for the last billing period.

If you'd like to see a full breakdown of the fees taken by Beacon, the easiest way is to use the Beacon fees field which is set on your payments:

Screenshot 2020-06-02 at 19.16.11

Like any other field in Beacon, you can export it for use in a spreadsheet, and you can run report to view fees by month, for example:

Screenshot 2020-06-02 at 19.19.07

close

Contact Us

It'd be great to hear from you! To reach out, fill in your details below and we'll get back to you.

close

Register for webinar

To join this webinar, please enter your details below and we'll send you details on how to join.



close