Your billing information

Updated 3 months ago

Your billing and account information is all stored in the Billing section of your settings. Just click Settings in your sidebar, then click Billing.

Here you will see the details of your current plan, your usage against your account's limits, currently enabled features, and options for updating how you pay for Beacon.

link Your Billing Information

Your Billing page contains several useful sections:

link Your Plan

In this section you can see a summary of your plan on the left and a summary of the features available on your plan on the right.

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From this section you can also manage your licences, upgrade your plan, and change your billing period between monthly and annually.

link Plan usage

This section shows how your usage compares to the limits that are set by your plan.

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link Payment method

In this section you can switch between paying by card or invoice (if you're paying annually). If you are paying by Card then you can also update your card details here.

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link Tax

VAT is automatically added to your Beacon invoices when they are issued. This will apply to your technology subscription, fees on donations, and any implementation/services provided.

help_outline Want your official organisation name, address, or VAT number to appear on your invoices? You can add these in the Settings > Billing page.

link UK customers

If you're a UK-based organisation, you'll be charged the standard rate of VAT (currently 20%).

This will be clearly displayed on your invoices and receipts each month, and on the billing page in your account.

link EU customers

If your organisation is based in the EU, you need to pay tax at the current rate of the country you're based in.

Beacon does not add this to your invoices, but you're still liable. You'll see this the following on invoices:

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The "reverse charge basis" means that you will need to pay the VAT directly to your local tax authority, rather than to Beacon directly.

link International customers

If you're outside of the EU, Beacon isn't required to charge you any tax. Please let us know and we'll remove tax from your invoices.


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