Acknowledgements and notifications on forms

Updated 9 months ago

Each time a form is submitted, Beacon can automatically send both an email acknowledgement to the person who filled out the form, and a notification email to someone at your organisation that a new form has been completed.

link Acknowledgements

The acknowledgement setting is on by default, but you can toggle it on or off for each form.

Form acknowledgement toggle

You will need to set who the email is marked as coming from (it defaults to whoever created the form originally), and you can then customise the text of the email that will be sent.

You can add new fields in your template by clicking the button on the right of your text: Insert email variable

Depending on the form, you may have just one email template or you may have several to cover the various options in the form. For example Event registration forms have just one template, but Membership forms have five or more!

help_outline Replies to acknowledgements will go to the person marked in the Acknowledgement email from field.

Membership email templates

link Notifications

The notifications work in much the same way as acknowledgements, aside from who gets notified.

You can add any number of people to notify including team members (start typing their name and you can select them) or by directly entering email addresses (hit enter after each one to add it).

help_outline Replies to notifications come through to the Beacon support team for if you have any questions!

Notifications in forms


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